Refund Policy
Last updated: September 2025
At Onestá’s Digital Designs, all products and services are custom and digital in nature, created specifically to match each client’s vision. Because of this, physical returns are not applicable.
Cancellations
Orders may be canceled before design work begins.
If canceled at this stage, you may be eligible for a partial refund at our discretion.
Refunds
Once design work has started, all sales are final and no refunds will be issued.
This includes flyers, logos, branding packages, and add-ons.
Revisions
Each project includes 1 free revision.
Additional revisions may be purchased for $10 each.
Major redesigns will be treated as a new project and billed accordingly.
Rush & Add-Ons
Rush delivery and add-ons are non-refundable once work has begun.
Delivery Issues
If you do not receive your files within the promised timeframe, please contact us at onestas.designs@gmail.com. We will resolve the issue promptly.
Contact Us
For any questions regarding this Returns & Refunds Policy, please email us at:
📧 onestas.designs@gmail.com
Onestá is the founder of Onestá’s Digital Designs, specializing in custom flyers, logos, and digital branding. With a passion for creativity, problem-solving, and bringing client visions to life, she combines her IT background with a love for design to deliver projects that are both professional and impactful.
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